for policyholders & surety bond principals

Log in & payments

Manage your business with RLI and make a one-time or automatic payment on your account.

Policyholders & surety bond principals

There are three ways to manage your account and make a payment: online, mail or phone.

Personal Umbrella Policyholders

If your policy starts with PUP, you can login using your zip code and policy number to do the following:

Make a payment
Download policy documents
Start your policy renewal
File a claim and more

Make an online payment or call for assistance:
866-302-7925
‍Mon-Fri 7:30 a.m. to 9:00 p.m. CT

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Surety Bond Principals

Use your zip code and bond submissions number to make an online payment.

Make an online payment or call for assistance:
309-603-4934
Mon-Fri 7:30 a.m. to 6:30 p.m. CT

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All Other Policyholders

Easily create an account, make a one-time payment and make payments for one policy or multiple policies at once. You can also create an account to save your payment details and set up automatic payments.

Make an online payment or call for assistance:
866-216-8009
Mon-Fri 7:30 a.m. to 9:00 p.m. CT

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Mail a Payment

Mail your payment & remittance stub to:

RLI Insurance Company
Dept 3300
PO Box 779018
Chicago, IL 60677-9018

Include your Customer Reference ID number on your check (located on the top right corner of your invoice). Do not staple your check or money order.

Call our Billing Support Teams

If you are a policyholder or a surety bond principal, we're here to help walk you through making a payment.

Personal Umbrella payments
866-302-7925
Mon-Fri 7:30 a.m. to 9:00 p.m. CT

Surety bond payments
309-603-4934
Mon-Fri 7:30 a.m. to 6:30 p.m. CT

All other payments
866-216-8009
Mon-Fri 7:30 a.m. to 9:00 p.m. CT

Your questions answered

Here are answers to common questions. Our friendly billing services representatives are here to help! Call us at 866-216-8009, Monday - Friday 7:30 a.m. to 7:00 p.m. CT.